Terms of Use
Article 1 (Purpose)
These Terms set out the conditions and procedures for using the website jamunmedical.com (the "Site") operated by JAMUN MEDICAL co., LTD (the "Company"), and the rights and obligations of the Company and users.
Article 2 (Definitions)
- "Site" refers to the website operated by the Company for the purposes of introducing the Company and its products, sharing news and announcements, receiving franchise and customer inquiries, providing chat consultation, and registering customer members.
- "User" refers to anyone who accesses the Site to view information or submit an inquiry.
- "Member" refers to a person who has joined as a JAMUN MEDICAL customer member via Kakao easy sign-up on the Site.
- "Post" refers to any text, content submitted through the franchise inquiry form, or attached files uploaded by a user to the customer inquiry board.
Article 3 (Posting and Amendment of the Terms)
- The Company posts these Terms so that anyone can view them via a link at the bottom of the Site's home page.
- The Company may amend these Terms to the extent that doing so does not violate applicable laws. When amending the Terms, the Company will announce the changes and their effective date on the Site starting 7 days before they take effect. Changes unfavorable to users will be announced starting 30 days in advance.
- If you continue to use the Site after the amended Terms take effect, you will be deemed to have agreed to the amended Terms.
Article 4 (Services Provided on the Site)
- The Company provides the following services on the Site.
- Company introduction, product introduction, notices, and JAMUN news
- Franchise inquiry submission
- Customer inquiry board (writing inquiries and checking responses)
- Chat consultation (Channel Talk)
- Customer membership registration via Kakao account
- The Site does not sell products and does not offer ordering, payment, or delivery functions. Information on purchasing or experiencing our products is available through the Customer Satisfaction Center (080-080-7589) or your nearest branch.
- You may browse information, submit franchise or customer inquiries, and use the chat consultation without registering as a member. Customer membership services are also subject to the Member Terms agreed to at the time of registration.
Article 5 (Submitting Inquiries)
- When submitting franchise inquiries and customer inquiries, users must not enter false information or another person's information.
- The password for a private customer inquiry post is managed by the user who wrote it. The Company is not responsible for problems arising from a forgotten password or a password disclosed to others.
- The Company uses inquiry content only to the extent necessary to reply to inquiries received, and details are governed by the Privacy Policy.
Article 6 (Management of Posts)
- The Company may hide or delete the following posts without prior notice.
- Content that defames others or infringes their rights
- Content containing another person's personal information
- Advertising, promotion, spam, or repeated posting of the same content
- Obscene or violent content, or content that violates the law
- Content unrelated to the operation of the Site
- Copyright in posts belongs to their authors. The Company uses posts only to the extent necessary to reply to inquiries and operate the Site.
Article 7 (Obligations of the Company)
- The Company strives to operate the Site reliably.
- The Company protects users' personal information in accordance with the Privacy Policy.
- The Company strives to review and reply to inquiries it receives.
Article 8 (Obligations of Users)
Users must not engage in the following acts.
- Interfering with the operation of the Site or threatening its security
- Sending large volumes of inquiries by automated means
- Copying, distributing, or commercially using the Site's text, photos, logos, and other content without the Company's permission
- Impersonating the Company or another person
Article 9 (Nature of the Information Provided)
- Product information on the Site is general information intended to introduce products. Before using a medical device, you must read the "Precautions for Use" and "Directions for Use" carefully.
- Information on the Site does not replace diagnosis or treatment by a physician. Please consult a medical professional for decisions about your health.
Article 10 (Changes to and Suspension of Services)
The Company may temporarily suspend operation of the Site for unavoidable reasons such as equipment inspection, replacement, failure, or communication outages. If advance notice is possible, the Company will announce it on the Site.
Article 11 (Intellectual Property Rights)
Intellectual property rights, including copyrights and trademark rights, in the text, photos, videos, logos, and designs posted on the Site belong to the Company or their rightful owners.
Article 12 (Limitation of Liability)
- The Company is not liable for damages arising from natural disasters, user error, or communication failures beyond the Company's control.
- Other websites and external services linked from the Site (such as news articles, maps, Kakao Login, and Channel Talk consultation) are governed by the terms and policies of their respective operators.
Article 13 (Overseas Users and Translations)
- The Site is available in Korean, English, Hindi, Indonesian, and Vietnamese. Non-Korean pages are translated using AI and are being reviewed sequentially by our team; some translations may not yet have been reviewed. In the event of any discrepancy between a translation and the Korean version, the Korean version shall prevail.
- Products available, specifications (such as rated voltage), and certification status may vary by country. Please check with the retailer in your country before making a purchase.
Article 14 (Governing Law and Jurisdiction)
These Terms are interpreted in accordance with the laws of the Republic of Korea. Disputes related to the use of the Site will be resolved by the court of competent jurisdiction under the Civil Procedure Act.
Addendum
These Terms and Conditions shall take effect from October 29, 2026.